About Us


At New Quest Coaching & Consulting we understand that our clients face growing pressures on their organization and leaders to adapt as quickly as possible to the ever-changing business climate. We know our clients are being asked to perform better with fewer resources.

We also know at New Quest Coaching & Consulting that success for any business will be fundamentally linked to the decisions and choices these leaders will make.

We are proud to say that because of our commitment to ongoing excellence in Leadership, Human Resources and Organizational Development, New Quest Coaching & Consulting continues to be sought out by leaders and organizations to help them overcome these challenges and create lasting success.

Our mission at New Quest Coaching & Consulting is simple yet powerful: At New Quest Coaching & Consulting, we work with leaders, teams and organizations to help them move from where they are to where they want to be. We are experts in the field of organizational behaviour where we look at how the behaviour of leaders, teams and employees impact profitability, productivity, staff satisfaction and customer satisfaction.


Shane Jensen, Founder and Senior Principal at New quest Coaching and Counselling

Shane Jensen, MA, CEC


Shane is a dynamic consultant with over 15 years of consulting experience in the field of Organizational Development, Coaching and Human Resources. His professional focuses include organizational change, leadership and team development, change management, strategic planning and leadership coaching with a passion for employee attraction, retention and engagement practices. Shane recognizes the roles organizations and leaders need to play to ensure success in a marketplace that continues to face unprecedented economic and labour changes.

Shane is the founder and Senior Principle for New Quest Coaching & Consulting, which has become a leader in Western Canada with their work around Human Resources, Organizational Development and Executive and Leadership Coaching. New Quest Coaching & Consulting has also received critical acclaim for its ground-breaking research in today’s labour market.

Shane is a sought after speaker and facilitator. He has travelled extensively to give keynotes and workshops, sharing research results, insightful solutions and ideas for leaders and organizations around building highly engaged teams, workplaces and also at the same time ensuring bottom line results. Shane has extensive experience working with both profit and non-profit organizations, including government and health care. He is also well versed in working with unionized environments and has achieved great success in providing win-win situations for all parties.

Shane holds a Master of Arts (MA) with a specialization in Leadership & Organizational Development from the Leadership Institute of Seattle and has a degree in Psychology from the University of Victoria. He is also a highly experienced and certified executive coach. In the coaching field, he is a member of the International Coaching Federation, which is renowned for its globally recognized credentialing program. He also holds a Graduate Certificate in Executive Coaching from Royal Roads University (CEC) and has been an Executive Coach for the prestigious Banff Centre - Peter Lougheed Leadership Institute. Shane’s commitment to excellence and ongoing professional development means he holds a number of certifications in the field of leadership such as: certification in the emotional intelligence assessments of EQ-i 2.0 & EQ 360, a certified Myers Briggs Type Indicator (MBTI) trainer, certified facilitator for Achieve Global, a leader in the field of training and development for organizations, teams and leaders and is also a proud member of the Canadian Association of Professional Speakers (CAPS) and the Global Speakers Federation (GSF).

Lisa Fuller, Associate at New Quest Coaching and Counselling

Lisa Fuller, MA, CPHR, CCP


As the HR specialist for New Quest Coaching & Consulting, Lisa brings 20 years of progressive HR experience in all aspects of HR including HR infrastructure, policies, procedures and practices; leadership development and building high performing teams; organizational development, employee engagement and culture; employee and labour relations; total rewards; organizational and job design; recruitment, talent management and more.

Lisa’s philosophy is that overall success comes from real and authentic relationships. She provides a strategic, yet practical and innovative approach to human resources allowing meaningful HR solutions to be successfully delivered on objectives.

Like the rest of the great team at New Quest, Lisa believes in fostering and building strong relationships with all stakeholders and partners she works with and inspiring others to be their best. Lisa is committed to the growth of herself and her profession by being very involved with Chartered Professionals in Human Resources of BC and Yukon, mentoring entrepreneurs and students, volunteering in her community on multiple boards and committees, and traveling abroad to do philanthropic work.

Lisa is a Certified Human Resources Professional (CHRP) and also a Certified Compensation Professional (CCP) and holds a Master of Arts in Leadership through Royal Roads University. Lisa’s background includes working for, and consulting with, complex organizations including private sector, start-up development projects, global resource sector, public sector and crown corporations (multi-geographic, as well as small to extremely large organizations - 30 employees up to 18,000 employees); non-union and unionized environments providing strategic and operational human resource management and project management on large organizational and change initiatives

Reza Rahmani, Associate at New Quest Coaching and Counselling

Reza Rahmani, PCC, CPCC, CPHR


Reza’s education and skills in engineering, roles in HR and leadership development, and training and experience as an executive coach all come to together to when he works with leaders to address their most relevant developmental challenges. As a coach, he helps his clients transform how they lead and communicate with others. He helps leaders get clear on what drives them, how they define themselves, and what is most important to them. Reza’s clients value his intelligence, results-driven approach, and genuine warmth.

Before Reza joined the New Quest team, he spent the first 10 years of his career as a research and supply development engineer at Ballard Power Systems and Automotive Fuel Cell Cooperation. He found his passion and purpose when he shifted from engineering to a role in human resources. As a Senior HR Generalist at Automotive Fuel Cell Cooperation, Reza managed recruitment, onboarding, and leadership development and went on to become a certified executive coach. In this role, he created a coaching and leadership development program that improved employee engagement levels by 25%, increased leadership effectiveness results by 300%, and reduced employee turnover by 100%.

Reza was honored to receive the prestigious PRISM coaching award from the International Coach Federation (ICF) at the national level in 2016, and again at the international level in 2017, for his work co-creating a culture of coaching and development. As a coach, Reza has coached leaders in technology (Adobe), pharmaceuticals (Roche Holding AG), automotive (Daimler AG, Ford Motor Company), hospitality and entertainment (Fairmont Hotels and Resorts, BCLC), telecommunications (TELUS), government (The Port of Vancouver), and financial services (KPMG).

Reza’s commitment to excellence and professionalism means that the holds a variety of post graduate certificates including: The Coaches Training Institute, Certified Professional Co-Active Coach (CPCC); International Coach Federation, Professional Certified Coach (PCC); Chartered Professional Human Resources, CPHR Canada; CRR Global, Advanced Organization and Relationship Systems Coaching (ORSC); The Leadership Circle, Leadership Circle Profile and Culture Survey, The Leadership System; Gallup Certified Strengths Coach.

Coby Fulton, Associate at New Quest Coaching and Counselling

Coby Fulton, MA, ACC


Coby has more than 15 years of experience working as an educator, facilitator and coach, supporting our New Quest clients and colleagues through transformative professional developmental conversations and training. In addition, Coby has a graduate degree in leadership studies with interests in leadership coaching, team dynamics, and fostering psychologically safe workplaces.

Before joining New Quest, Coby helped to design and deliver leadership training and coaching programs at Thompson Rivers University. In his role as Associate Director of Organizational Development, Coby was responsible for developing training initiatives to help build capacity and culture for staff and faculty at all levels of the institution.

Coby is also a Certified Organizational Coach (COC) with an Associate Certified Coaching (ACC) designation through the International Coaching Federation; and certified in various team/individual assessment tools such as: Fearless Organization Team Scan (Psychological Safety Index), PersonalityYou, and Myers-Briggs Type Indicator (MBTI). Coby is also a Network Partner with the Center for Creative Leadership (CCL) a pioneer in the field of global leadership research. As a CCL Network Partner, Coby can deliver high-impact leadership training to our great New Quest clients on topics that support better communication, feedback, accountability and powerful coaching questions.

Our Story

New Quest Coaching & Consulting has grown tremendously from where it began. It is an example of how - with a little bit of leadership and teamwork - a small idea from an unexpected place can be turned into something successful.

Where did we start? While working towards being a certified mountain guide, Shane had some feedback from a client he was guiding on a mountain adventure. The conversation was about team building activities in the backcountry. That conversation became the genesis of a leadership coaching company idea, which became New Quest Coaching & Consulting soon after.

Read more about how New Quest Coaching & Consulting started in our blog!

We'd Love To Hear From You!

Get In Touch
Copyright © 2024 New Quest Coaching & Consulting. Privacy Policy Terms & Conditions