Leadership Training & Development

Leadership Training & Development,
Available Online!
Organizations that invest more in training not only increase profits and productivity, but see increases in customer satisfaction and employee morale.

New Quest Coaching & Consulting’s leadership training and development workshops teach participants a wide variety of skills to adapt and succeed in an ever-changing workplace.

Our leadership workshops and seminars can help your organization by:

  • Building high functioning teams.
  • Improving overall customer service and satisfaction.
  • Reducing conflict in your workplace.
  • Attracting, retaining and engaging top talent.
  • Developing individual accountability.
  • Improving business productivity.
  • Improving the attitudes, beliefs, behaviours and expectations of your leaders.
  • How to inspire and engage Millennials/Gen Y.

At New Quest Coaching & Consulting, we are committed to developing valuable training content that inspires and engages our leadership participants. We are also committed to ensuring that the skills developed in the workshops will transfer seamlessly back into the workplace, positively impacting your organization’s bottom-line.

At New Quest Coaching & Consulting, we take pride in our client relationships. We are a different type of consulting company that is committed to our clients’ unique needs and to provide them with customized leadership training solutions.

Some of our most popular leadership training seminars and workshops:

  • Frontline Supervisor Training
  • How to Create Behaviour Change in Your Employees
  • WorkSafe BC Bully and Harassment Training
  • Creating a Culture of Coaching
  • Respectful Workplace Training
  • Cultural Training and Diversity Awareness
  • From Conflict to High Engagement
  • Communication for Leaders
  • Understanding and Leading today’s Multi-Generational Workforce
  • Building Great Teams
  • Leadership 101: Don’t be a jerk!

In-house Customized Leadership Programs

Looking for your own customized leadership program? We offer our clients the opportunity to have their own customized in-house leadership program based upon our successful “Balanced Leader Strategy.” The Balanced Leader Strategy evolved to help our clients address today’s changing labour market which is made up of a very diverse labour group i.e. experience, skills, four distinct generations, gender and a variety of diverse ethnic backgrounds. These changes to the labour market combined with a high demand for skilled labour and effective retention strategies has highlighted that leaders “today” must not only possess the necessary education/certifications, experience, training and technical/process skills, but they must also be equally balanced in their soft leadership skills.

Soft leadership skills are a leader’s ability to apply a situational approach to leadership, a strong focus on coaching, communicate effectively, deal with conflict, hold staff accountable, develop a high functioning multigenerational team/department, create effective behaviour change in staff to support objectives, earn trust and respect and do all of this while achieving the required performance metrics. These specific soft leadership skills can be the foundation for building your own leadership development program designed to meet your specific training requirements.

Please do not hesitate to contact us if you are looking for something specific or if you are interested in working with us to develop your own training and development program or workshops.


New Quest Coaching & Consulting has a tremendous amount of experience when it comes to designing and implementing customized leadership development training programs and workshops for leaders who work in construction and trades. All of our construction focused leadership training programs are Gold Seal Certified via the Canadian Construction Association’s (CCA). Because our leadership training courses and programs are Gold Seal Certified, it means they meet the CCA’s Canadian Heavy Civil & Construction management professionals expectations and standards of excellence.

At New Quest we are acutely aware that due to such a tight and diverse labour market, the ability for construction companies to attract and retain skilled labour will be an important part of their success with their leaders playing a key role. We also know that construction leaders need to adapt to the new multigenerational workforce and their expectations of leadership and how to retain and engage them. Gone are the days of leaders in the construction industry embracing the leadership style of “my way or the highway.”

Some of the biggest problems on the jobsite do not come from a chargehand or managers’ lack of technical skills. Instead the problems stem from their lack of leadership soft skills and the irony is, it is the one area where they have received the least amount of training!

To address the newfound expectations of leaders in the construction industry, we offer two Gold Seal Certified leadership training courses:

1. Leadership Skills for Chargehands (two days) - The Gold Seal Accredited Frontline Chargehand Leadership training course is specifically designed for chargehands who want to develop their leadership soft skills. Recognizing that chargehands today who lack the required soft leadership skills are going to be struggling with many worksite issues like safety concerns, lack of accountability, conflict, ongoing grievances, poor productivity, skilled labour quitting, cost overruns and so on, the Leadership Skills for Chargehands training will give participants the necessary leadership skills to not only address these challenges but also look at how to create a high-functioning, safe and productive work crews. To see a detail description of the specific course content please do not hesitate to contact us.

2. Leadership Skills for Construction Managers, Project Managers and Superintendents (two days) - Rarely do the majority of problems for Construction Managers, Project Managers and Superintendents originate from their lack of technical skills or years on the job. When looking at working with todays labour force, the simple reality is that the majority of problems occurring on a construction jobsite (or in the office) stem from the Managers and/or the Superintendent lacking the necessary “soft skills” when it comes to managing their chargehands i.e. holding them accountable, dealing with conflict, earning their respect, building trust, team building, coaching, effective communication and when necessary how to change the behaviour of their chargehands (or office staff) when there is a performance or safety issue. This two-day leadership training session is just what managers and superintendents need in today’s multigenerational labour market to help them retain talent and manage a changing labour force which no longer responds to the “old style of construction leadership.” To see a detailed description of the specific course content please do not hesitate to contact us.

New Quest Coaching & Consulting has taught over one thousand construction and trades focused leaders and has received an astonishing near 100% satisfaction from every participant evaluation!

Looking for something different? We can also work with your organization to create your own customized leadership (or staff) training program and we will be more than happy to ensure that is also becomes Gold Seal certified.


We'd Love To Hear From You!

Get In Touch
Copyright © 2024 New Quest Coaching & Consulting. Privacy Policy Terms & Conditions